kn88 Privacy Policy

kn88 ("kn88," "we," "us," "our") is committed to protecting the privacy and personal data of every Filipino player who uses our online casino and sports betting platform (the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information when you access or use the kn88 Platform, including our website at kn88.bid and any related mobile or web applications.

This Privacy Policy applies to all registered players, visitors, and any other individuals whose personal data is processed by kn88 in connection with the Platform. It should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated herein by reference.

If you have any questions about how kn88 handles your personal data, or if you wish to exercise any of your data privacy rights, please contact our Data Protection Officer (DPO) using the details provided in Section 14 of this Policy.

kn88 collects the following categories of personal data from players and users of the Platform:

kn88 does not collect sensitive personal information (as defined under RA 10173) unless strictly required by applicable law or regulation, such as government-issued ID details required for Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance purposes.

kn88 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting our support team, or participating in promotions;
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies;
• Third-party sources: Identity verification data from KYC service providers, fraud screening data from payment processors, and publicly available information used for AML compliance;
• Payment providers: Transaction confirmation data from GCash, PayMaya, BPI, BDO, Metrobank, and other integrated payment channels;
• Responsible gaming tools: Self-reported information you provide when setting deposit limits, session limits, or requesting self-exclusion.

kn88 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and secure your kn88 account, including verifying your identity and age (21+ requirement) in compliance with Philippine gaming regulations;
• Service delivery: To process deposits and withdrawals in Philippine Peso (PHP), provide access to games, and deliver the core features of the kn88 Platform;
• Legal and regulatory compliance: To fulfill our obligations under Philippine law, including the Data Privacy Act of 2012, Anti-Money Laundering Act, and applicable PAGCOR regulations;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal or prohibited activities;
• Responsible gaming: To monitor gaming behavior, enforce self-imposed limits, identify at-risk players, and provide appropriate support resources;
• Customer support: To respond to your queries, resolve disputes, and improve the quality of our support services;
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your explicit consent and have not subsequently opted out;
• Platform improvement: To analyze usage patterns, conduct internal research, and enhance the performance, security, and user experience of the kn88 Platform.

kn88 processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012 (RA 10173):

kn88 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other integrated payment service providers, solely to process your financial transactions;
• KYC and identity verification providers: Third-party services used to verify your identity and age in compliance with Philippine regulations;
• Fraud prevention and AML screening services: Providers that help kn88 detect and prevent fraudulent activity and money laundering;
• Game software providers: Third-party game studios and live casino operators whose games are available on the kn88 Platform, to the extent necessary to deliver those games;
• IT and cloud infrastructure providers: Hosting, database, and security service providers that support the operation of the kn88 Platform;
• Regulatory authorities: PAGCOR and other Philippine government agencies, where disclosure is required by law, court order, or regulatory directive;
• Professional advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third parties with whom kn88 shares personal data are required to process that data only for the specified purpose and in accordance with applicable data protection laws. kn88 does not authorize any third party to use your personal data for their own independent marketing or commercial purposes.

kn88 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

When personal data is no longer required, kn88 will securely delete or anonymize it in accordance with our internal data disposal procedures.

kn88 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include, but are not limited to:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the kn88 Platform;
• Encryption of sensitive data at rest, including financial records and identity documents;
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis;
• Multi-factor authentication (MFA) for internal systems and player accounts;
• Regular security audits, vulnerability assessments, and penetration testing;
• 24/7 automated monitoring for suspicious activity, unauthorized access attempts, and data anomalies;
• Secure data centers with physical access controls and redundant infrastructure.

kn88 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Platform.

We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled as they are required for security, session management, and core functionality;
• Performance and analytics cookies: Help us understand how players interact with the Platform so we can improve performance and user experience;
• Functional cookies: Remember your preferences such as language settings and display options;
• Marketing cookies: Used only with your explicit consent to deliver relevant promotional content. You may opt out at any time through your account settings.

You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the kn88 Platform.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by kn88:

The kn88 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming laws. kn88 does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, delete all related personal data, and report the matter to the appropriate regulatory authorities.

If you are a parent or guardian and believe that a minor has registered on the kn88 Platform, please contact our support team immediately via live chat or at [email protected] so we can take prompt action.

The kn88 Platform may contain links to third-party websites or services, such as payment provider portals. kn88 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party services you access through or in connection with the kn88 Platform. This Privacy Policy applies solely to data collected by kn88 through the kn88 Platform.

kn88 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will update the effective date at the top of this page. Where required by law or where changes significantly affect your rights, we will notify registered players via email or in-platform notification prior to the changes taking effect.

We encourage you to review this Privacy Policy periodically. Your continued use of the kn88 Platform after any update constitutes your acknowledgment of the revised Privacy Policy.

kn88 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data privacy laws. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact us through the following channels:

Please include your registered account username, a clear description of your request, and any relevant details to help us process your inquiry promptly. All data privacy requests will be handled in strict confidence.